Hello,
We used to get notified by Email whenever an item was added / modified in Fortress Item Tracker. Now that has stopped. None of us in the team are receiving any emails. I checked all the settings and could not figure out what it could be.
Hoping for a quick reply.
- Pooja
No more getting Email Notifications from Item Tracker
Moderator: SourceGear
Re: No more getting Email Notifications from Item Tracker
We have a KB article posted here, http://support.sourcegear.com/viewtopic ... 455#p50455, about setting up email notifications.
Make sure you put in a login name and password on the email settings page.
Has your Fortress server been moved to a different machine?
Check out your Vault Server Log in %windir%\temp\sgvault\sgvault.log for any errors and post them here.
If there aren't any obvious errors in the log, then it would be easier to troubleshoot if I could see the exact settings. In that case could you send an email to support at sourcegear.com (attn: Beth) with a link to this forum thread?
Make sure you put in a login name and password on the email settings page.
Has your Fortress server been moved to a different machine?
Check out your Vault Server Log in %windir%\temp\sgvault\sgvault.log for any errors and post them here.
If there aren't any obvious errors in the log, then it would be easier to troubleshoot if I could see the exact settings. In that case could you send an email to support at sourcegear.com (attn: Beth) with a link to this forum thread?
Beth Kieler
SourceGear Technical Support
SourceGear Technical Support