Issue with viewing file differences

If you are having a problem using SourceOffSite, post a message here.

Moderator: SourceGear

Post Reply
palaksha
Posts: 3
Joined: Fri Jul 01, 2011 3:19 am

Issue with viewing file differences

Post by palaksha » Fri Jul 01, 2011 3:31 am

Hi,
I am using sourceoffsite (4.1.2) for last 4 years, But now a days, i am gettig issue with view file differences,
it shows differences character by character as shown in the attachement file (File diff.JPG), earlier it was showing fine(line by line). I dont know why it started showing character by character.

Please help to set it back to show differences line by line.

thank you
Attachments
File diff.JPG
File diff.JPG (142.54 KiB) Viewed 14902 times

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Issue with viewing file differences

Post by lbauer » Mon Jul 04, 2011 8:53 am

We've seen this before and I think it's related to character encodings.

What kind of file are you diffing? Does this happen with all files?

Could you post a screen shot of DiffMerge character encodings?

This is in DiffMerge under Tools->Options->Character Encodings.
Linda Bauer
SourceGear
Technical Support Manager

palaksha
Posts: 3
Joined: Fri Jul 01, 2011 3:19 am

Re: Issue with viewing file differences

Post by palaksha » Tue Jul 05, 2011 5:50 am

Thanks for your replay,

We are differing VC++ source files and resource files(.rc files), it is happening for most of the files (not for all),
and as you mentioned, i didnot find DiffMerge under Tools->Options->Character Encodings. but i attached screen shot for the dialog under Tools->Options,
I am not getting, where it has changed, because earlier it was not like this,
and one more thing the source files are unicode supported.
Please help me to resolve this issue.

thank you,

pal
Attachments
Tools-Options.JPG
Tools-Options.JPG (36.8 KiB) Viewed 14878 times

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Issue with viewing file differences

Post by lbauer » Tue Jul 05, 2011 6:56 am

The setting I asked about is in DiffMerge itself, not in the SOS Client.
Could you post a screen shot of DiffMerge character encodings?

This is in DiffMerge under Tools->Options->Character Encodings.
You can launch DiffMerge by doing a diff or browsing to the SOS Client directory and double-clicking on sgdm.exe
Linda Bauer
SourceGear
Technical Support Manager

palaksha
Posts: 3
Joined: Fri Jul 01, 2011 3:19 am

Re: Issue with viewing file differences

Post by palaksha » Wed Jul 06, 2011 7:28 am

Thank you for your help,

here is the attached screen shot you have asked.

what i have to do then.

pala
Attachments
DiffMerge.JPG
DiffMerge.JPG (46.58 KiB) Viewed 14860 times

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Issue with viewing file differences

Post by lbauer » Wed Jul 06, 2011 3:39 pm

Try choosing the Unicode button in Character Encodings.
Linda Bauer
SourceGear
Technical Support Manager

Post Reply