Bug in Vault Pro client 5.1.1 (19216)

If you are having a problem using Vault, post a message here.
Post Reply
obergman

Bug in Vault Pro client 5.1.1 (19216)

Post by obergman » Wed Feb 23, 2011 4:00 pm

Here's how to reproduce:
1. Open new bug item in Vault Pro.
2. Add a screenshot attachment from clipboard (using the Snipping tool).
3. Complete and save.
4. Reopen CR and no attachment is found.

Thank you.
-Morten

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Bug in Vault Pro client 5.1.1 (19216)

Post by lbauer » Wed Feb 23, 2011 4:23 pm

I couldn't reproduce this. I don't have the Snipping Tool, but I used "Alt-Print Screen" to do a screen capture and then added that from the clipboard in Vault Pro Client.

Did you click "Save" on the work item after you'd added the image?

>>Reopen CR and no attachment is found.
I'm not sure what you mean by "CR." Maybe I'm doing something different that you are.
Linda Bauer
SourceGear
Technical Support Manager

obergman

Re: Bug in Vault Pro client 5.1.1 (19216)

Post by obergman » Wed Feb 23, 2011 5:42 pm

Hi,
It appears that this is happening randomly since I cannot reproduce it now. I save the bug after I've attached the screenshot. I'll let you know if I am able to reproduce it again.

Thanks.
-Morten

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Bug in Vault Pro client 5.1.1 (19216)

Post by lbauer » Thu Feb 24, 2011 3:22 pm

OK, I'll wait to hear from you if you identify what specific steps might reproduce this.
Linda Bauer
SourceGear
Technical Support Manager

Post Reply