Unable to rename folder in Fortress 2.x

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jmercker2
Posts: 1
Joined: Thu Apr 15, 2010 7:14 am

Unable to rename folder in Fortress 2.x

Post by jmercker2 » Thu Apr 15, 2010 7:20 am

After upgrading from Fortress 1.x to the latest release, I'm trying to rename a folder to shorten the name. There are no files checked out within the folder or its children. Upon renaming the folder, I get an error in the Fortress client (same version client as the server) of "A database error has occured (FailDBReader)". I have been able to rename other folders at the same level in the hierarchy since the upgrade, so appears to be an issue with this one.

Any ideas?

Thanks,
Jeramie

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Unable to rename folder in Fortress 2.x

Post by lbauer » Thu Apr 15, 2010 7:26 am

We'd like to see a copy of the Vault Server log. It's called sgvault.log and is in %windir%\temp\sgvault on the server machine.

Reproduce the problem and send the log zipped up to support at sourcegear.com, Attn: Linda. Please include a link to this forum post.
Linda Bauer
SourceGear
Technical Support Manager

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