unable to connect

If you are having a problem using Vault, post a message here.

Moderator: SourceGear

Post Reply
dcarl661
Posts: 8
Joined: Tue Jul 07, 2009 9:18 am

unable to connect

Post by dcarl661 » Tue Jul 07, 2009 9:23 am

Unable to connect to https://72.34.230.194/VaultService. No server was found at the specified URL. Please verify your network settings using the Options dialog under the Tools menu in the Vault GUI Client. Web Exception: The underlying connection was closed: Unable to connect to the remote server.

What to do about this?

Thanks
Dave Carlson
Safe Environment Engineering
661 296 3712

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: unable to connect

Post by lbauer » Tue Jul 07, 2009 10:09 am

I was able to hit your web login page when I used http instead of https. In the client or Visual studio, be sure "use SSL" is not checked in the login dialogue.
Linda Bauer
SourceGear
Technical Support Manager

dcarl661
Posts: 8
Joined: Tue Jul 07, 2009 9:18 am

Re: unable to connect

Post by dcarl661 » Tue Jul 07, 2009 10:26 am

Oh my God don't I feel like an idiot!

Thanks! I was freaking out.

Dave Carlson
Safe Environment Engineering

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: unable to connect

Post by lbauer » Tue Jul 07, 2009 1:18 pm

Linda's first law of tech support:
It seems so obvious when you know. It's a total mystery when you don't.
:)
Linda Bauer
SourceGear
Technical Support Manager

Post Reply