Odd behavior for admin user

[kgovert007]

I am getting a strange error on one of our admin accounts. When I log in using the vault client and the "admin" account, then I choose one of our repositories we have set up, I get the error message - "You have no rights to view any items in this repository."

Any ideas?

The admin account can get access to all of the other repositories, and I can log in to the admin web pages also, so I am not sure what is happening here.

[Beth]

What version of Vault on you on?

You are logging in with the actual 'admin' user name or just someone who has admin rights?

Look in the admin web page under users. Select admin and click overview. Are there any repositories where it is not listed as Full Admin?

[kgovert007]

version 1.1.1.18060

Yes, I am using the actual "admin" user name.

All repositories show full admin rights.

[Beth]

Could I have you go into your client-side cache and rename the username folder named admin? The location of the Fortress cache is almost the same as for Vault. Make sure Fortress and Visual Studio are closed before doing that.

Before opening Fortress again, go to the Fortress server and perform an iisreset by going to Start - Run and typing iisreset.

With both of those actions the caches will be cleaned out and fresh database pulled from the database.

If it continues to be a problem after these actions, then send an email to support at sourcegear.om (attn: Beth) with a link to this forum thread.