cannot undo

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Xavier
Posts: 230
Joined: Tue Mar 01, 2005 5:06 am

cannot undo

Post by Xavier » Wed Jan 14, 2009 4:52 am

Hello

I've a file check out twice (one on the same computer, another on two different computers)
For the file check out on two computer, the second undo could only be done from the popup menu, not the toolbar (disabled)
For the file checked out twice on the same computer I cannot undo the check out

Regards

Xavier
Best regards

Xavier

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: cannot undo

Post by lbauer » Wed Jan 14, 2009 11:25 am

I wasn't able to reproduce this behavior with Fortress 1.1.4. I could undo the checkout from either the context menu or menu bar.

Check in the Fortress Admin Client under Source Control Repositories->Repository name->Undo Checkout to see if Fortress thinks these files are checked out. You can undo the checkout from there.

If nothing's listed, there's probably something out of sync with your client-side cache.

http://support.sourcegear.com/viewtopic.php?t=6

You could try deleting Cachemember_Checkoutlist.

Let me know if that doesn't resolve the problem.
Linda Bauer
SourceGear
Technical Support Manager

Xavier
Posts: 230
Joined: Tue Mar 01, 2005 5:06 am

Re: cannot undo

Post by Xavier » Wed Jan 14, 2009 12:05 pm

the undo check out worked from the server web page...
Best regards

Xavier

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: cannot undo

Post by lbauer » Wed Jan 14, 2009 3:25 pm

Thanks for the update. That's good news. : )
Linda Bauer
SourceGear
Technical Support Manager

Xavier
Posts: 230
Joined: Tue Mar 01, 2005 5:06 am

Re: cannot undo

Post by Xavier » Wed Jan 14, 2009 4:18 pm

Yes ! But my concern is not really how to undo the checkout, but why it happens. It happens almost all the time...
It's really boring, because the undo check out, undo for all users.
Can we expect a fix ?
Best regards

Xavier

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: cannot undo

Post by lbauer » Wed Jan 14, 2009 5:20 pm

Since I wasn't able to reproduce this, I'll need more information.

What version of Fortress are you using?

When you checkout, are you using the GUI Client or Visual Studio? If Visual Studio, what version?

If this is reproducible, can you give us steps to reproduce it?
Linda Bauer
SourceGear
Technical Support Manager

Xavier
Posts: 230
Joined: Tue Mar 01, 2005 5:06 am

Re: cannot undo

Post by Xavier » Thu Jan 15, 2009 9:44 am

We check out from fortress GUI or Visual 2005. It's fortress 1.1.4

I'll try to find the steps to reproduce it
Best regards

Xavier

Xavier
Posts: 230
Joined: Tue Mar 01, 2005 5:06 am

Re: cannot undo

Post by Xavier » Sat Jan 17, 2009 11:54 am

In fact I dot even succeed to check it out twice on the same computer...
It works on 2 different computers

We will try to remember what we have when it fails, as it happens often

Regards
Best regards

Xavier

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: cannot undo

Post by lbauer » Tue Jan 20, 2009 12:50 pm

Ok. Let us know if you can reproduce the problem.
Linda Bauer
SourceGear
Technical Support Manager

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