IIS5 Error Message

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Syder
Posts: 2
Joined: Thu Dec 18, 2008 3:00 am

IIS5 Error Message

Post by Syder » Thu Dec 18, 2008 3:06 am

I'm trying to instal VaultServer_4_1_4_18402.

I receive the error message about needing IIS 5 or higher.

I have IIS 6 installed, and I am logged on to a stand-alone PC with full Admin rights.

Any suggestions gratefully received!

Thanks,

Steve

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: IIS5 Error Message

Post by lbauer » Thu Dec 18, 2008 8:49 am

What operating system are you installing on?

Make sure that the installer has rights to access/modify the registry.
Linda Bauer
SourceGear
Technical Support Manager

Syder
Posts: 2
Joined: Thu Dec 18, 2008 3:00 am

Re: IIS5 Error Message

Post by Syder » Thu Dec 18, 2008 9:08 am

I'm using Windows XP Tablet Edition.

I can't see why the installer wouldn't have rights because I'm the sole user of this machine and I log on with full Admin rights.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: IIS5 Error Message

Post by lbauer » Tue Dec 23, 2008 11:48 am

Were you running the Server installer from the C:\ drive of your machine, or from a network drive? If you were running the installer from a place on the network, try running the installer from the same machine you are installing to.

Is there a vault_install.log file in your %temp% directory? If so, email me that file. It may contain clues as to what is going on. Send it to support at sourcegear.com, Attn: Linda, with a link to this post.
Linda Bauer
SourceGear
Technical Support Manager

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