Vault Admin can Connect but not the Client

If you are having a problem using Vault, post a message here.

Moderator: SourceGear

Post Reply
SURFThru
Posts: 2
Joined: Fri Nov 14, 2008 8:22 am

Vault Admin can Connect but not the Client

Post by SURFThru » Fri Nov 14, 2008 8:25 am

I know there is another thread here regarding client connection issues, but nothing posted worked for me.

Here is what is happening.

1. Souce Gear Admin can connect to the database and perform any function.
2. Visual Studio integrated with the client, and the stand alone client cannot connect.

This is the error message.

Unable to connect to https://<server name removed by SURFThru.com>/VaultService. No server was found at the specified URL. Please verify your network settings using the Options dialog under the Tools menu in the Vault GUI Client. Web Exception: The underlying connection was closed: Unable to connect to the remote server.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Vault Admin can Connect but not the Client

Post by lbauer » Fri Nov 14, 2008 10:26 am

Are you trying to connect via SSL?
https://<server name>/VaultService
If not, uncheck the "use SSL" checkbox in the connection dialog.

If you are trying to use SSL, it's possible it's not configured correctly in IIS.
Linda Bauer
SourceGear
Technical Support Manager

Post Reply