Object reference not set to an instance of an object (1.1.3)

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cs
Posts: 126
Joined: Mon Apr 11, 2005 5:20 am

Object reference not set to an instance of an object (1.1.3)

Post by cs » Thu Nov 13, 2008 10:39 am

I am unable to check in code.

We have been working with 1.1.3 since release without this issue occurring previously. Using the windows client exclusively.

Symptoms:

1) When trying to check in a batch of files a popup appears saying 'Object reference not set to an instance of an object'.
2) I then then log out
3) When log back in, after selecting repository: 'You have no rights to view any items in the repository'
4) After reading posts on the forums I then rename CacheMember_Repository and CacheMember_LastStructureGetTime. This allows me to access the repository again.
5) I try to check in but only one file checks in, and the error in 1) above appears again
6) The single 'check in' is shown as 'succesful' on the local message log and on other users' windows clients. However on my window client the status still says 'Checked Out'
7) When I try to 'diff' I get different results seemingly at random. This is a real concern.
7) Go to step 1

I have checked the server-side logs and no errors are present.

Please let me know how I can successfully check in files without errors appearing - without erasing my cache so I lose any work.

Thanks

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: Object reference not set to an instance of an object (1.1.3)

Post by Beth » Thu Nov 13, 2008 2:01 pm

You could have several things going on here.

Let's start with you performing the same actions that users of Fortress 1.1.0. See the following link: Object reference not set to an instance of an object.

If that doesn't work, could you start up Client Side Logging?
Beth Kieler
SourceGear Technical Support

cs
Posts: 126
Joined: Mon Apr 11, 2005 5:20 am

Re: Object reference not set to an instance of an object (1.1.3)

Post by cs » Fri Nov 14, 2008 3:36 am

I performed the 1.1.0 steps before posting.

I have e-mail'd you my client side error log (10Mb).

If you need more please let me know.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Object reference not set to an instance of an object (1.1.3)

Post by Beth » Fri Nov 14, 2008 10:02 am

Log received. I will take this offline for the moment to collect more information and ask further questions.

HS: 214240
Beth Kieler
SourceGear Technical Support

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