Vault client on 64bit problems

[flanger]

I just upgraded my client from 4.0.6 to 4.1.2 (to match our new server) and it has caused problems with my IE7 browser. I am running Server 2003 64bit and this only seems to be a problem under the 64bit OS. The symptoms are that the broswer displays "No Such Interface Supported" when clicking new-window Links. Some new-window links are just dead. The broswer search box is dead and clicking on the search drop-down does nothing. The Print toolbar button generates "Automation Server can't create object", as does the "find on page" function when clicking NEXT in the find dialog.

Uninstalling does not fix the browser problems, but I have discovered that re-installing the 4.0.6 version does. Perhaps there are some registry settings being set differently in 4.1.x than in 4.0.6. I tried installing the 4.1 release and that caused the same problem.

Anything you can offer to help get through this install would be appreciated. BTW - I am not currently using VS integration and just need the Vault client, in case there is a work-around.

[Beth]

Do you have any errors posted in your Application or System Event Viewer logs?
Could you either send to me or post your Vault_uninstall.log? That should be located at %username%/local settings/temp.

[Beth]

Could you check to see if actxprxy.dll is in the x64 directory on your server? If it is, have then run the following command:

Code: Select all

regsvr32 c\Windows\system32\actxprxy.dll

[Beth]

Scratch that last answer....try this one first:

Code: Select all

 %windir%\syswow64\regsvr32.exe actxprxy.dll

[flanger]

I have since reloaded and switched to 32-bit server. This is not the first issue related to running a 64-bit workstation, so I give up. Sorry I was unable to check that value for you before I switched.

[Beth]

That's fine. Thanks.