Problem with Source Gear Vault

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DeltaBank
Posts: 4
Joined: Tue Nov 23, 2004 2:19 pm
Location: New York, New York

Problem with Source Gear Vault

Post by DeltaBank » Tue Nov 23, 2004 2:24 pm

When attempting to add a new folder to a new empty respository, the operation fails and the following message is repeated endlessly in the messages tab:

11/24/2004 3:18:30 AM] Preparing data to begin transaction
[11/24/2004 3:18:30 AM] Beginning transaction
[11/24/2004 3:18:30 AM] Create folder $/Project_Name
[11/24/2004 3:18:30 AM] Ending the transaction
[11/24/2004 3:18:30 AM] Server unavailable for transaction end
[11/24/2004 3:18:30 AM] Transaction failed
[11/24/2004 3:18:30 AM] Found and corrected problems with the a local baseline file. Retrying the transaction.

If anyone can tell me why this is happening and how to fix it, it would be much appreciated.

Thanks. :? :? :?
Philip Woo
Delta National Bank and Trust Co.

jeremy_sg
Posts: 1821
Joined: Thu Dec 18, 2003 11:39 am
Location: Sourcegear
Contact:

Post by jeremy_sg » Tue Nov 23, 2004 2:56 pm

Could you look at your Vault server log file to tell me if there is any problem logged about the transaction?

DeltaBank
Posts: 4
Joined: Tue Nov 23, 2004 2:19 pm
Location: New York, New York

Post by DeltaBank » Tue Nov 23, 2004 3:13 pm

Attached is the SQL Server Log on the Source Gear server.
If there is an application log for Vault, I couldn't find it.
Attachments
Source Gear SQL Server Log.txt
(605 Bytes) Downloaded 695 times
Philip Woo
Delta National Bank and Trust Co.

jeremy_sg
Posts: 1821
Joined: Thu Dec 18, 2003 11:39 am
Location: Sourcegear
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Post by jeremy_sg » Tue Nov 23, 2004 3:48 pm

You can usually find the Vault server log file at:

C:\WINDOWS\Temp\sgvault\sgvault.log

Please let me know if there is anything in there for the time period where the add folder was failing.

Guest

Post by Guest » Tue Nov 23, 2004 4:06 pm

Thanks.

Unfortunately, I am unable to attach this log because of its size.
It is too big.

Can I send it to you directly?

If so, please e-mail me at EMAILREMOVED

Thanks again.

[edit] Philip, I removed your email after I mailed you, so you don't attract spam[/edit]

jeremy_sg
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Joined: Thu Dec 18, 2003 11:39 am
Location: Sourcegear
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Post by jeremy_sg » Tue Nov 23, 2004 6:53 pm

Philip

Your log file contained line after line of

Code: Select all

XML stored procedures are not supported in fibers mode.
Check out this thread to resolve the problem (turn off fibers mode):

http://support.sourcegear.com/viewtopic.php?p=7403#7403

jclausius
Posts: 3706
Joined: Tue Dec 16, 2003 1:17 pm
Location: SourceGear
Contact:

Post by jclausius » Tue Nov 23, 2004 7:02 pm

Also, this thread has information about disabling NT Fibers mode - http://support.sourcegear.com/viewtopic.php?t=1373
Jeff Clausius
SourceGear

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