sourceoffsite server service close after start

lokiman · Post by **lokiman** » Wed Oct 27, 2004 9:48 am

when i start server service it automat. close.... where is the problem?
thnx

Guest · Post by **Guest** » Wed Oct 27, 2004 10:11 pm

Is there an error message?

Is there a log.txt file in the SOS Server installation directory?

Does the log file have any useful information?

Sometimes the SOS Server won't start if the server service doesn't have access to the VSS database. If the database is on a different machine, you may need to use a domain account (domain\username) rather than the System account for the Logon As property of the SOS Server Service.

This is configured in Control Panel->Admin Tools->Services->SourceOffSite Server 4->Properties.

lokiman · Post by **lokiman** » Thu Oct 28, 2004 10:37 am

yes there was an error message - somthing like this:
"service started and after start was closed......"

and the log file: i didn't find any log.txt file in instal. server directory (btw logging was enabled)

piscescom · Post by **piscescom** » Thu Oct 28, 2004 10:10 pm

Exact same issue here. Service starts then window pops up a box saying the service closed after starting. No log file generated.

Anyone have a suggestion?

piscescom · Post by **piscescom** » Thu Oct 28, 2004 10:19 pm

Tried starting service on command line to get some output:

C:\Program Files\SourceOffSite Server>net start "SourceOffSite 4 Server"
The SourceOffSite 4 Server service is starting.
The SourceOffSite 4 Server service could not be started.

The service did not report an error.

More help is available by typing NET HELPMSG 3534.

C:\Program Files\SourceOffSite Server>net helpmsg 3534

The service did not report an error.

Guest · Post by **Guest** » Fri Oct 29, 2004 7:31 am

btw i have win xp + sp2 and previous version 3.5.3 runs fine...

her · Post by **her** » Wed Nov 10, 2004 8:04 am

same problem here - anyone going to answer to us ?

Doguei · Post by **Doguei** » Wed Nov 10, 2004 1:40 pm

Argh ....

same problem

lbauer · Post by **lbauer** » Thu Nov 18, 2004 10:38 am

Are you all running WinXP SP 2?

Is there any info in the Event Viewer?

See this KB article for a possible solution:
http://support.sourcegear.com/viewtopic.php?t=1987