SourceOffsite 352 Service terminates unexpectedly event 7031

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rhea
Posts: 1
Joined: Mon Feb 23, 2004 9:13 am

SourceOffsite 352 Service terminates unexpectedly event 7031

Post by rhea » Mon Feb 23, 2004 9:42 am

we've got SourceOffsite Classic Server Manager Version 3.5.2 with cryptography installed on a Windows 2000 server with SP4 / Visual SourceSafe 6.0 and 12 remote users using either v3.5.2 or v3.5.3

The Server service terminates with the below Win2K error event 2 or 3 times a day...

Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7031
Date: 23/02/2004
Time: 15:33:43
User: N/A
Computer: xxx
Description:
The SourceOffSite Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

What can we do ?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Post by lbauer » Mon Feb 23, 2004 3:56 pm

Check this KB article and see if it applies to your situation:

http://support.sourcegear.com/viewtopic.php?t=10

If not let me know and we'll look further.
Linda Bauer
SourceGear
Technical Support Manager

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