Unhandled exception when comparing .h
Moderator: SourceGear
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- Posts: 15
- Joined: Thu Nov 30, 2017 1:29 pm
Unhandled exception when comparing .h
Hi,
I've recently had DiffMerge crash on me when performing a file comparison on a header file (pic attached).
I updated the Vault Client to the most recent version, but it didn't help.
It seems to work fine with many other files. The files that fail are all 420KB or larger.
4/3/2019 3:50:24 PM] Version Check: This Vault Standard client is version 10.0.2.936
[4/3/2019 3:50:24 PM] Version Check: Your Vault Standard server is version 10.0.0.736
[4/3/2019 3:50:24 PM] Version Check: SourceGear recommends that the client and server be the same version.
[4/3/2019 3:50:24 PM] Version Check: The following information was retrieved from the SourceGear website. No information was sent to SourceGear. You can disable this part of the version check from the Options dialog.
[4/3/2019 3:50:24 PM] Version Check: The most recent Server release is version 10.0.2.936
I've recently had DiffMerge crash on me when performing a file comparison on a header file (pic attached).
I updated the Vault Client to the most recent version, but it didn't help.
It seems to work fine with many other files. The files that fail are all 420KB or larger.
4/3/2019 3:50:24 PM] Version Check: This Vault Standard client is version 10.0.2.936
[4/3/2019 3:50:24 PM] Version Check: Your Vault Standard server is version 10.0.0.736
[4/3/2019 3:50:24 PM] Version Check: SourceGear recommends that the client and server be the same version.
[4/3/2019 3:50:24 PM] Version Check: The following information was retrieved from the SourceGear website. No information was sent to SourceGear. You can disable this part of the version check from the Options dialog.
[4/3/2019 3:50:24 PM] Version Check: The most recent Server release is version 10.0.2.936
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- 2019-04-03_15-59-15.png (147.82 KiB) Viewed 35832 times
Re: Unhandled exception when comparing .h
Hello,
What version of DiffMerge do you have installed? Could you also provide me with details in regards to your OS? Does the crash happen for other users when diffing the same file?
Could you possibly email one of the files that causes a crash to support@sourcegear.com so we can try to reproduce the issue?
Thanks,
Tonya
What version of DiffMerge do you have installed? Could you also provide me with details in regards to your OS? Does the crash happen for other users when diffing the same file?
Could you possibly email one of the files that causes a crash to support@sourcegear.com so we can try to reproduce the issue?
Thanks,
Tonya
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- Posts: 15
- Joined: Thu Nov 30, 2017 1:29 pm
Re: Unhandled exception when comparing .h
10.0.2
Win10 x64
Yes, crashes on other developer machines.
Example file is attached. I had to zip it to work-around the upload size limit.
Win10 x64
Yes, crashes on other developer machines.
Example file is attached. I had to zip it to work-around the upload size limit.
- Attachments
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- NNSzCandidatePreferOnset02.zip
- (338.79 KiB) Downloaded 1441 times
Re: Unhandled exception when comparing .h
Thank you for sending over the file. I'm having a hard time reproducing the issue.
Can you please provide me with the exact steps you are taking to reproduce the problem?
Thanks,
Tonya
Can you please provide me with the exact steps you are taking to reproduce the problem?
Thanks,
Tonya
Re: Unhandled exception when comparing .h
Another suggestion is to download the standalone DiffMerge application to see if the problem still exists is this edition:
http://sourcegear.com/diffmerge/downloads.php
Tonya
http://sourcegear.com/diffmerge/downloads.php
Tonya
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- Posts: 15
- Joined: Thu Nov 30, 2017 1:29 pm
Re: Unhandled exception when comparing .h
I suspect you need the two versions of the file (attached) to reproduce the problem.
- Attachments
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- Temp.zip
- (675.23 KiB) Downloaded 1481 times
Re: Unhandled exception when comparing .h
Thank you for sending both files over. I was able to reproduce the problem and we are currently looking into it. I will let you know when we have more details to provide.
Tonya
Tonya