Unable to connect to Vault Service - Vault Pro 7.1

[jcmercure]

Hello -

We are unable to reach our Vault Service from the windows client. We have Vault Pro 7.1.0 (32028).

We get the following message when attempting to login:

Server was unable to process request. --> Index was outside the bounds of the array.


This happens from every windows client.

We can browse the repository from the Web Interface.

We are currently in QA this week and are scheduled for delivery on Friday. Getting this rectified is critical to our schedule.

Thanks.

- John Mercure

[Beth]

Have one client try clearing their client-side cache and see if they can connect, then let me know the results.

Clear Client Side Cache