Cannot open vault-cpc in MacOSClient

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Yawei Li
Posts: 1
Joined: Tue Jun 30, 2015 7:52 am

Cannot open vault-cpc in MacOSClient

Post by Yawei Li » Tue Jun 30, 2015 8:30 am

Hi,

We try to use MacOSClient in Mac machine. SourceGear version is 8.0. What we did is:
1. drag vault-cpc.app to Application folder,
2. installed JDK 8.0. Here is the java version

java version "1.8.0_45"
Java(TM) SE Runtime Environment (build 1.8.0_45-b14)
Java HotSpot(TM) 64-Bit Server VM (build 25.45-b02, mixed mode)

When we click vault-cpc, get an error message of cannot open vault-cpc. Please see the attached error msg. The language is Chinese.

How to fix it?

Thanks,

Yawei.
Attachments
MacError.png
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Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: Cannot open vault-cpc in MacOSClient

Post by Beth » Tue Jun 30, 2015 3:23 pm

Which version of the Mac OS are you using?

Try holding down the Apple-Control Key, and invoke the context menu, in which you can launch it and see if that starts it up. What are your results?

Could you translate the error's message?
Beth Kieler
SourceGear Technical Support

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