Email Notifications not working

[lynnroth]

Email notifications are no longer working. We are running 7.1 and I think they worked after the upgrade but I am not sure.

The plugins screen:

SNAG_Program-0040.png

The vaultpro.log (last several lines):
2014-02-25 09:51:00.233 The Plugin at http://sable.solanapro.com/VaultNotifyS ... rvice.asmx was not called with Event Add Work Item Comment. Exception: The request failed with HTTP status 404: Not Found.
2014-02-25 09:53:45.812 The Plugin at http://sable.solanapro.com/VaultNotifyS ... rvice.asmx was not called with Event Modify Work Item. Exception: The request failed with HTTP status 404: Not Found.
2014-02-25 10:00:58.346 The Plugin at http://sable.solanapro.com/VaultNotifyS ... rvice.asmx was not called with Event Modify Work Item. Exception: The request failed with HTTP status 404: Not Found.
2014-02-25 10:18:17.792 The Plugin at http://sable.solanapro.com/VaultNotifyS ... rvice.asmx was not called with Event Modify Work Item. Exception: The request failed with HTTP status 404: Not Found.


We have had issues before where the plugins got screwed up and I assume that is the issue again. Can you tell me the correct settings?

[Beth]

You have two entries for the Vault notify service set to true. You have http://sable.solanapro.com/vaultnotifys ... rvice.asmx listed twice and set to true. You can remove one of the duplicate entries that is set to true.

Then take the URL http://sable.solanapro.com/vaultnotifys ... rvice.asmx and paste it into a browser. Does that URL bring up a page?

[lynnroth]

I see that two are marked active, but one is for Source Code Control and one is for Work Item Tracking. Wouldn't I need one active for each?

The active one:
http://sable.solanapro.com/VaultNotifyS ... rvice.asmx
gives a 404 error.

The inactive one for work item tracking:
http://sable.solanapro.com/VaultService ... rvice.asmx
gives:
Server Error in '/VaultService' Application.

Configuration Error

Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.

Parser Error Message: It is an error to use a section registered as allowDefinition='MachineToApplication' beyond application level. This error can be caused by a virtual directory not being configured as an application in IIS.

Source Error:


Line 101: ASP.NET to identify an incoming user.
Line 102: -->
Line 103: <authentication mode="None" />
Line 104: <!--
Line 105: The <customErrors> section enables configuration

Source File: D:\inetpub\vault\VaultService\vaultnotifyservice\web.config Line: 103

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.18408

[Beth]

Good catch. You're right about that.

Go into your IIS Manager and check to see that the VaultIndexService is listed as an application under the website Vault is installed to. It should have its own application pool that lists vaultindexservice as its application.

[lynnroth]

It appears to be set up as you say here.

[Beth]

Could you send an email to support at sourcegear.com (attn: Beth) with a link to this forum thread? I think I'll need to take a closer look to figure this out.