Hi,
I am currently trialling Vault Pro, and noticed that if I open the Vault Client software and try to login to the server, and the server is not available, the Vault Client software hangs and you have to end the task in Task Manager to close it.
Should this not just timeout after a few seconds? I am running version 7.1.0.
Regards
Richard
Vault Client Freezes if server not available
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- Posts: 11
- Joined: Mon Dec 02, 2013 7:33 am
Re: Vault Client Freezes if server not available
There should be an error if the Vault Server can't be contacted. Sometimes it takes a bit of time for the client to give up. If you wait several minutes, does the client still hang?
Linda Bauer
SourceGear
Technical Support Manager
SourceGear
Technical Support Manager
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- Posts: 11
- Joined: Mon Dec 02, 2013 7:33 am
Re: Vault Client Freezes if server not available
Hi, yes it does timeout after around 45s, I just got impatient as I knew the server was off at the time...
Thanks
Richard
Thanks
Richard
Re: Vault Client Freezes if server not available
The client usually returns an error right away if you've put in malformed connection info or other incorrect information.
But when the client connects to a server it's connected to before, it takes a bit longer before it errors out.
Let me know if you have additional questions.
But when the client connects to a server it's connected to before, it takes a bit longer before it errors out.
Let me know if you have additional questions.
Linda Bauer
SourceGear
Technical Support Manager
SourceGear
Technical Support Manager