custom fields

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dpbabcock
Posts: 2
Joined: Wed Dec 04, 2013 2:34 pm

custom fields

Post by dpbabcock » Wed Dec 04, 2013 2:46 pm

When I try to add custom fields for use in customizing a work item form, the fields don't seem to "stick" or "take" when I save them. I do get a javascript error as follows:

==============snip of error returned in browser=======
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)
Timestamp: Wed, 4 Dec 2013 19:12:12 UTC


Message: Not implemented

Line: 1
Char: 10122
Code: 0
URI: http://(TLD Ommitted by me for privacy).com/VaultPro/Scripts/databaseFieldsJS?v=TXQTKJdrziiq5pjbggemrCKnVSk8Lpaau18uNc4txcU1
====================

Has anyone encountered this and if so is there a solution? Stumped. Other admin functions thus far seem to be working but I have yet to explore all of them.

Thanks!

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: custom fields

Post by Beth » Wed Dec 04, 2013 2:58 pm

What operating system is on the machine this is happening on?

What browser are you performing the action from?

Do you have another browser where you can try the same action?
Beth Kieler
SourceGear Technical Support

dpbabcock
Posts: 2
Joined: Wed Dec 04, 2013 2:34 pm

Re: custom fields

Post by dpbabcock » Wed Dec 04, 2013 3:08 pm

Windows 7, IE 8,

Alas, no I don't have another browser to try as our IT folks only let us have IE on our desktops.

Running on a DELL Laptop, recent vintage.

Checked IE security settings and JavaScript is enabled and I don't see anything obvious in terms of "lockdown" that would affect this.

Thanks! :)

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: custom fields

Post by Beth » Wed Dec 04, 2013 3:32 pm

We currently support IE 9 and IE 10. Is upgrading your browser an option?
Beth Kieler
SourceGear Technical Support

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