Trouble Installing Vault 7.1

[kennethm]

I successfully upgraded a Vault 6.0 server to Vault 7.1. However I am having trouble installing the client.

On Windows 2008 server R2 I get the following dialog error.

"There is a problem with this Windows Installer package.
A program required for this install to complete could not
be run. Contact your support personnel or package vendor."

I reviewed various posts here and on the web and ran using msiexec from a cmd dialog using administrator privileges but it still failed the same way. I created a log file and this seems to show that it is failing at the point where Visual Studio integration components are uninstalled.

Any idea what the problem might be?

Ken

[lbauer]

We'd like to see the msi log and also the vaultproclient_install.log file from your user's temp directory.

Send the logs zipped up to support at sourcegear.com, Attn: Linda. Please include a link to this forum post.