Unable to connect to Vault Professional

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pmclean2
Posts: 3
Joined: Fri Nov 15, 2013 10:59 am

Unable to connect to Vault Professional

Post by pmclean2 » Mon Nov 18, 2013 9:38 am

Hi,

Since this morning we are not able to connect to the Vault Professional 6.0 client. We receive the error message "Unable to connect to http://mtlwct2/VaultService. No server was found at the specified URL". But when I log on the server where is the database, I can use the SQL Server Management Tools and I can connect to the database. Last Friday we were able to connect on the database. As I know, nothing change on the server. What we need to do to restart the system?

Thanks

pmclean2
Posts: 3
Joined: Fri Nov 15, 2013 10:59 am

Re: Unable to connect to Vault Professional

Post by pmclean2 » Mon Nov 18, 2013 9:56 am

The problem was resolved for 10 minutes and it comes back again. We don't know why

Finally we rebooted the server and it works now.

Sincerely,

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Unable to connect to Vault Professional

Post by Beth » Wed Nov 20, 2013 8:59 am

Thanks for the update. I'm happy to hear you're working again.
Beth Kieler
SourceGear Technical Support

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