Error in Xml document - Viewing Folder Detail History

[Ocean@OwenBrady.net]

I just completed upgrading to the latest vault server and client 7.0.0 (30548).

I was checking my projects making sure things are working.

I opened vault, Logged in to the project.
Selected the Root ($) and right clicked "Show History"
I selected "View folder history by version" and hit ok.
And the first entry I choose was "35" and I hit Details. And the Attached Error popped up.

Vault Error.png

I closed vault and reopened it. and repeated the steps but choose a different version and it worked. I try version 35 again and no errors.

It is only when I select it first before any other history item that it fails.

I enabled "Debug" Level logs in the via the web admin tools

Any help figuring this out would be appreciated.

This vault is my personal vault used for my own projects.

[Beth]

Some past posts with this error seem to indicate the MTU settings. Check out these posts:
http://kb.sourcegear.com/FortressHelp/v ... f=5&t=8540
http://kb.sourcegear.com/FortressHelp/v ... f=5&t=9673

Can you open your Vault GUI client, login, then go to Help - Technical Support and copy the information from there into a reply?

Does this issue happen on all machines?

[Ocean@OwenBrady.net]

I only use it from one computer at the moment. So there are no other computers to test it with. All the access is from the local network, so it does not go though a router.

Client Information
Vault Professional Client Version: 7.0.0.30548
.NET Framework Version: 4.0.30319.18052
Operating System: Microsoft Windows 7 Ultimate
Service Pack: 1.0
OS Version: 6.1.7601
Total Physical Memory: 23.99 GB
Time Zone: (UTC-08:00) Pacific Time (US & Canada)

Server Information
Server Version: 7.0.0.30548
.NET Framework Version: 4.0.30319.18052
Operating System: Microsoft® Windows Server® 2008 Standard
Service Pack: 2.0
OS Version: 6.0.6002
Timezone: (GMT-08:00) Pacific Time (US & Canada)
SQL Version: Microsoft SQL Server 2012 (SP1) - 11.0.3128.0 (X64)




License Information
0 serial number(s):

C:\Users\ocean.OCEAN-NET>netsh interface tcp show global
Querying active state...

TCP Global Parameters
----------------------------------------------
Receive-Side Scaling State : enabled
Chimney Offload State : automatic
NetDMA State : enabled
Direct Cache Acess (DCA) : disabled
Receive Window Auto-Tuning Level : normal
Add-On Congestion Control Provider : none
ECN Capability : disabled
RFC 1323 Timestamps : disabled

C:\Users\Administrator>netsh interface tcp show global
Querying active state...

TCP Global Parameters
----------------------------------------------
Receive-Side Scaling State : enabled
Chimney Offload State : disabled
Receive Window Auto-Tuning Level : normal
Add-On Congestion Control Provider : ctcp
ECN Capability : disabled
RFC 1323 Timestamps : disabled

I have to check out the MTU changes once I get home, My remote connection to my home computer is not very good from where I am at.

[Beth]

What you might also try is installing a Vault GUI client right on the Vault server and using localhost to connect so that the network isn't used. Then see if you have the same issue right on the server.

[Ocean@OwenBrady.net]

I have installed the client on the server. And the problem doesn't show up on the client running on the server.

So from the looks of it has to do with the MTU setting.

I will have to read up on what I can do about this setting to fix the problem.

[Beth]

Thank you for the update.