Vault Pro 7.0 Web Client - IE 10 Error

If you are having a problem using Vault, post a message here.
Post Reply
jrluker
Posts: 11
Joined: Fri Jun 20, 2008 12:48 pm

Vault Pro 7.0 Web Client - IE 10 Error

Post by jrluker » Thu Oct 31, 2013 12:14 pm

When using the v7.0 Web Client in Internet Explorer v10, the "Submit" button is not working for most pages it seems. For sure when creating an Item or running a Query.

An IE scripting error is occurring with error message "JSON is undefined".

Using the web client in Chrome works just fine

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Vault Pro 7.0 Web Client - IE 10 Error

Post by Beth » Thu Oct 31, 2013 3:22 pm

What is your operating system?

Do you have Javascript blocked in Internet Explorer? That's the usual culprit. Make sure the website is added to trusted sites.

Also, are you in Compatibility Mode? It won't work fully in that mode. Try turning that mode off.
Beth Kieler
SourceGear Technical Support

jrluker
Posts: 11
Joined: Fri Jun 20, 2008 12:48 pm

Re: Vault Pro 7.0 Web Client - IE 10 Error

Post by jrluker » Thu Oct 31, 2013 3:35 pm

It was the IE default setting to run all Intranet sites in Compatibility Mode that was causing it. Turned that off and it seems to be working now.

Thanks!

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Vault Pro 7.0 Web Client - IE 10 Error

Post by Beth » Thu Oct 31, 2013 3:39 pm

You're welcome. Thanks for the update.
Beth Kieler
SourceGear Technical Support

Post Reply