Exception encountered while unpinning a folder

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mpsencik
Posts: 1
Joined: Fri Sep 06, 2013 4:28 pm

Exception encountered while unpinning a folder

Post by mpsencik » Fri Sep 06, 2013 4:35 pm

I recently pinned a folder and now I can not unpin it.

It returns this error.

An exception was encountered during the transaction. Exception: The Vault server could not be contacted to perform the operation. Your network connection to the server may have been interrupted. Please verify your network settings using the Options dialog under the Tools menu in the Vault GUI Client.The underlying connection was closed: An unexpected error occurred on a receive.Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host.An existing connection was forcibly closed by the remote host at VaultClientNetLib.VaultConnection.BeginTx(Int32 nRepID, VaultRequestItem[]& requests, String& strTxID, String comment)

I tried if from several machines and have restarted IIS.

Beth
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Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: Exception encountered while unpinning a folder

Post by Beth » Mon Sep 09, 2013 7:43 am

Could you send me your Vault Server Log from C:\Windows\temp\sgvault\sgvault.log? Send it attached to an email to support at sourcegear.com (attn: Beth) with a link to this forum thread.
Beth Kieler
SourceGear Technical Support

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: Exception encountered while unpinning a folder

Post by Beth » Mon Sep 09, 2013 9:46 am

Email received. Thanks.

HS: 228645
Beth Kieler
SourceGear Technical Support

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