Errors after d/b restore

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DuncNZ
Posts: 1
Joined: Mon Jul 29, 2013 3:29 pm

Errors after d/b restore

Post by DuncNZ » Tue Jul 30, 2013 5:13 am

After a server failure and subsequent rebuild, I had to restore the source control databases that were ~a day old, then reinstall Vault (6.1).

Since then, when trying to check out a file that was added between last backup and SC restore, I get a VaultClientOperationsLib.GetLatestVersionFailedException error in Visual Studio, or in the Vault client I get "Check out failed for $/myproj/myfile: The object path could not be found. It may have been deleted, moved or renamed.".

I've cleared the client cache (%USERPROFILE%\Local Settings\Application Data\SourceGear\Vault_1\Client) and restarted IIS on the server, but then I get:

An exception was encountered during the get latest operation. Exception: Server was unable to process request. ---> Object reference not set to an instance of an object.

Also, when I try to add a file that was added to the project but lost from source control during downtime, I'm getting a "object ID already exists" type message.

How do I fix these?

Thanks in advance,

Duncan

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Errors after d/b restore

Post by lbauer » Tue Jul 30, 2013 7:51 am

I'd suggest we schedule a remote assist session where I can take a closer look. Email me at support at sourcegear.com, ATTN: Linda.

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Linda Bauer
SourceGear
Technical Support Manager

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Errors after d/b restore

Post by lbauer » Tue Jul 30, 2013 12:59 pm

We were able to resolve the problem by deleting the client-side cache again, with the Vault GUI Client closed.

HS:228393
Linda Bauer
SourceGear
Technical Support Manager

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