Find in Files not working

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dlitgroup
Posts: 4
Joined: Thu Dec 13, 2012 8:07 am

Find in Files not working

Post by dlitgroup » Mon Jul 15, 2013 10:17 am

We are running on Vault Standard 6.0.1.598.

Find in Files not appear working. We have turned off File in Files with Purge index data checked, and turned back on Find in Files. However, File in Files still cannot find a keyword in a SQL script while a third party text editor picked up the same keyword 43 times in the same SQL script.

How do we troubleshoot the issue?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Find in Files not working

Post by lbauer » Mon Jul 15, 2013 4:18 pm

Are there any errors in the client when you try a Find in Files search?

We'd like to see a copy of the Vault Server log and the Index log. The server log is called sgvault.log and is in %windir%\temp\sgvault on the server machine.

The Vault Index Service log is found at %windir%\Temp\SGVaultindex\vaultindexservice.txt

Email me at support at sourcegear.com, ATTN: Linda.

Please include a link to this forum post.
Linda Bauer
SourceGear
Technical Support Manager

dlitgroup
Posts: 4
Joined: Thu Dec 13, 2012 8:07 am

Re: Find in Files not working

Post by dlitgroup » Tue Jul 16, 2013 6:32 am

No errors in the client. Just no result returned from a Find in Files search when it should be.

Vault server log and index log will be sent via email. The Upload attachment feature on this interface does not work (rejecting .txt, .log, or even no file extension).

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Find in Files not working

Post by lbauer » Tue Jul 16, 2013 10:01 am

Thanks, got the info and working with this customer offline.

HS:228309
Linda Bauer
SourceGear
Technical Support Manager

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