Slow checkout with VS2012

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drhdrhdrhdrh
Posts: 10
Joined: Thu Sep 22, 2011 11:11 am

Slow checkout with VS2012

Post by drhdrhdrhdrh » Mon May 20, 2013 1:39 am

We have seen a marked slowdown in the last few days when checking out files from either VS2012 or through the standard client. I need some pointers on how to start to debug this: for example, it may well be that our database instance is at fault, or that the app server that is running the Vault app is to blame.

The speed of checkout was previously very fast, but this morning it took several minutes for my VS2012 solution to become usable after a checkin/checkout cycle...

Please could you point me in the right direction?

Thanks.

Dave

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Slow checkout with VS2012

Post by lbauer » Mon May 20, 2013 7:15 am

The first step is to look at client and server logs.

Look in a user's temp directory, %temp%, on the client machine for a VaultGUIClient.txt file that covers the time of the slowdown.

We'd also like to see the Vault Server log, log.txt in C:\Windows\Temp\sgvault.

Send the logs zipped up to support at sourcegear.com, att: Linda

hs:228064
Linda Bauer
SourceGear
Technical Support Manager

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