Cannot install - Error 1303

johkel · Post by **johkel** » Wed Oct 06, 2004 5:00 pm

Hi,

I'm trying to install Vault on my machine.

I keep getting this error:

"Error 1303: The installation has insufficient priviliedges to access this directory: C:\inetpub\wwwroot\VaultService\VaultShadowFolder. The installation cannot continue. Log on as administrator or contact your system administrator."

I am logged on as an Admin, IIS and .NET 1.1 are installed, and MSDE 2000 is running.

The VaultService folder is created during the installation, but nothing under it.

I'm not sure what to check or do from here...

-- John

mskrobul · Post by **mskrobul** » Thu Oct 07, 2004 9:40 am

Error 1303 is an .msi error.

What OS are you installing on?

Are you installing the server from a network location? If so, try copying the installer to the machine you are installing to.

Do you have any software running that could be locking that location?

Try shutting down all other running applications and utilities, including virus scanners before you install.

jak · Post by **jak** » Thu Oct 07, 2004 4:39 pm

> What OS are you installing on?

Windows XP Pro

> Are you installing the server from a network location? If so, try
> copying the installer to the machine you are installing to.

I am installing locally on my machine.

> Do you have any software running that could be locking that location?

Well, it could be. I don't know what. I'll try to see what I can find through Process Viewer from sysinternals.

> Try shutting down all other running applications and utilities,
> including virus scanners before you install.

Tried that, but without success.

mskrobul · Post by **mskrobul** » Fri Oct 08, 2004 8:06 am

The user you logged in as is an Adminstrator for that machine, correct?

Does the folder you are installing to (wwwroot?) allow full control for Everyone and System?