Error when updating Vault Standard

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cseils
Posts: 2
Joined: Tue Apr 23, 2013 8:30 pm

Error when updating Vault Standard

Post by cseils » Tue Apr 23, 2013 8:34 pm

Hello,

I am getting the error "You must uninstall the Vault Professional Server before installing the Vault Standard Server".

I do have Vault Standard installed, not Vault Professional. However previously I may have installed Vault Professional by mistake, then uninstalled it, then installed Vault Standard. This might have been when I was using version 5.

I now have Vault standard 6.0.1.598 installed and am trying to update it to 6.1.0.531.

Can you tell me how to get rid of this message?

Thanks
Chris

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: Error when updating Vault Standard

Post by Beth » Wed Apr 24, 2013 7:47 am

Take a look in your SQL Server Management Studio. Do you have an sgdragnet database?

Also look in the location where you have the Vault website installed. Is there a VaultPro directory?

If you are on Vault Standard, you can remove the VaultPro directory and the sgdragnet database.
Beth Kieler
SourceGear Technical Support

cseils
Posts: 2
Joined: Tue Apr 23, 2013 8:30 pm

Re: Error when updating Vault Standard

Post by cseils » Mon Apr 29, 2013 12:49 am

It turns out I had to delete the following keys from the Registry

[HKEY_LOCAL_MACHINE\SOFTWARE\SourceGear\VaultPro Server]

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\SourceGear\VaultPro Server]

As well as the VaultPro directory from inetpub

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Error when updating Vault Standard

Post by Beth » Mon Apr 29, 2013 3:54 pm

Thank you for the update.
Beth Kieler
SourceGear Technical Support

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