Can't turn on Find in Files

If you are having a problem using Vault, post a message here.
Post Reply
ajj3085
Posts: 228
Joined: Thu Feb 16, 2006 11:39 am

Can't turn on Find in Files

Post by ajj3085 » Sat Nov 03, 2012 10:53 am

I've tried turning on Find in Files on a couple of repositories, but I get an error message: An error occurred updating the Find in Files for some of the repositories. The request failed with HTTP status 401: Unauthorized.

I am logged on as admin.

Thanks
Andy

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Can't turn on Find in Files

Post by lbauer » Sat Nov 03, 2012 2:13 pm

It looks like there may be a problem with the Vault Index Service (Find in Files) plugin connecting to the Vault Server or vice-versa.

Look in the Vault Server log in %windir%\temp\sgvault and in the vaultindexservice.txt log file in
%windir%/temp/sgvaultindex on the server machine. Send the logs zipped up to support at sourcegear.com attn: Linda. Include a link to this forum post.
Linda Bauer
SourceGear
Technical Support Manager

ajj3085
Posts: 228
Joined: Thu Feb 16, 2006 11:39 am

Re: Can't turn on Find in Files

Post by ajj3085 » Tue Nov 06, 2012 7:02 pm

lbauer wrote:It looks like there may be a problem with the Vault Index Service (Find in Files) plugin connecting to the Vault Server or vice-versa.

Look in the Vault Server log in %windir%\temp\sgvault and in the vaultindexservice.txt log file in
%windir%/temp/sgvaultindex on the server machine. Send the logs zipped up to support at sourcegear.com attn: Linda. Include a link to this forum post.
Sent.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Can't turn on Find in Files

Post by lbauer » Wed Nov 07, 2012 8:41 am

We sent this user our plugins troubleshooting guide. Let us know if you need further assistance.
Linda Bauer
SourceGear
Technical Support Manager

ajj3085
Posts: 228
Joined: Thu Feb 16, 2006 11:39 am

Re: Can't turn on Find in Files

Post by ajj3085 » Sat Nov 10, 2012 9:15 am

lbauer wrote:We sent this user our plugins troubleshooting guide. Let us know if you need further assistance.
I was able to turn on the service following the guide. I'm now waiting for the index to build.

ajj3085
Posts: 228
Joined: Thu Feb 16, 2006 11:39 am

Re: Can't turn on Find in Files

Post by ajj3085 » Sat Nov 17, 2012 9:29 am

ajj3085 wrote:
lbauer wrote:We sent this user our plugins troubleshooting guide. Let us know if you need further assistance.
I was able to turn on the service following the guide. I'm now waiting for the index to build.
The feature seems to be working fine now, thanks!

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Can't turn on Find in Files

Post by lbauer » Mon Nov 19, 2012 9:14 am

Thanks for the update. That's good news. : )
Linda Bauer
SourceGear
Technical Support Manager

Post Reply