IIS error while installing Vault

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talamar
Posts: 19
Joined: Tue Sep 12, 2006 3:12 pm

IIS error while installing Vault

Post by talamar » Wed Oct 24, 2012 10:37 am

I'm running Windows 7 Home Premium on my laptop and need to install Vault Server Standard (5.1.2.19281) on it.
1. I turned IIS on and left its settings by default (screenshot attached).
2. Installed SQL Server 2012 Express (no errors, the server is accessible via SQL Server Management Studio).
3. Then while installing Vault server I got an error from IIS (screenshot attached).
4. I did not interrupt the installation here and in the end it was an error from Vault installer.
Vault install log attached.

1. IIS with default settings - does it allow to install Vault server successfully?
2. Is Vault Installer error (see item 4) is it related to IIS settings or it has another origination?

Thanks.
Attachments
VaultInstall.rar
(97.34 KiB) Downloaded 441 times

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: IIS error while installing Vault

Post by lbauer » Wed Oct 24, 2012 12:45 pm

It looks like you don't have adequate permissions to modify the Master DB in SQL Server. You could try running the installer from the command line, as Administrator. First uninstall the existing server.

To run a Command Prompt as Adminstrator, If you're on Windows 7 or Windows 2008, click the Start button and type "cmd" in the search box. You should see "cmd.exe" listed in the search results. Right click on cmd.exe and select "Run as Administrator."

Then cd to the Vault Server installer directory and type the name of the installer and hit return. The Vault Server installer will run as Administrator.
Linda Bauer
SourceGear
Technical Support Manager

talamar
Posts: 19
Joined: Tue Sep 12, 2006 3:12 pm

Re: IIS error while installing Vault

Post by talamar » Wed Oct 24, 2012 2:44 pm

Thanks for quick answer.
Now Vault Server Installation itself finishes with no error reports but the server is inaccessible via Web Admin Client.
To be exact, I cannot open the Client.
Screenshot and Vault error attached.
Attachments
VaultError.rar
(133.62 KiB) Downloaded 421 times

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: IIS error while installing Vault

Post by lbauer » Wed Oct 24, 2012 4:05 pm

Based on an earlier screenshot you sent, you don't have IIS Managment Console installed. This is under Web Management Tools in Turn Windows Features On or Off.
Linda Bauer
SourceGear
Technical Support Manager

talamar
Posts: 19
Joined: Tue Sep 12, 2006 3:12 pm

Re: IIS error while installing Vault

Post by talamar » Thu Oct 25, 2012 11:56 am

Sorry for the delay. Now Vault server setup finishes w/o errors but only in case when it creates new "sgnaster" and "sgvault" databases.
My original task was to move existing databases from the machine where the following was running:
- WinXP SP3 Pro,
- SQL Server 2008 R2 Express,
- Vault Server Standard 5.1.2.19281.

New machine is:
- Win7 Home Premium x64,
- SQL Server 2012 Express,
- Vault Server Standard 5.1.2.19281 x64.

To move the databases, I backed them up on the original machine, then restored the databases on new machine using SQL Server Management Studio ("Restore Database ...").
Then installed Vault Server.
And here was an error, related to missing "sp_dboption" stored procedure.
Smth. wrong with SQL Server 2012 on new machine?

Vault install log attached.

P.S.
In case when SQL Server 2008 R2 Express installed on new machine (instead of SQL Server 2012 Express) - no problems exist: no Vault Server installation errors, Vault databases can be accessed from Vault client.

P.P.S.
Do I need to create anther thread?
Attachments
vault_install.rar
(33.76 KiB) Downloaded 410 times

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: IIS error while installing Vault

Post by lbauer » Thu Oct 25, 2012 4:33 pm

Vault 5.1.2 is not supported on SQL Server 2012, Standard or Express.

That could be the reason for the error. In our testing we found that you could create a new Vault 5.1.2 database in SQL Server 2012, but could not update or use an existing database.

This has been fixed in Vault 6.0.1, the latest release.
Linda Bauer
SourceGear
Technical Support Manager

talamar
Posts: 19
Joined: Tue Sep 12, 2006 3:12 pm

Re: IIS error while installing Vault

Post by talamar » Fri Oct 26, 2012 11:12 am

Ok, let SQL Server 2008 R2 remains.
Anyway now Vault Server 5.1.2 works fine at my new machine.
Thanks a lot for your help!

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: IIS error while installing Vault

Post by lbauer » Mon Oct 29, 2012 12:30 pm

Thanks for the update. That's good news. Glad you have Vault working now.
Linda Bauer
SourceGear
Technical Support Manager

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