Error code 2753 install v.6.0.1

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bfeller
Posts: 20
Joined: Fri May 18, 2012 9:07 am

Error code 2753 install v.6.0.1

Post by bfeller » Wed Oct 10, 2012 9:43 am

I am trying to update to v.6.0.1 from 6.0, and am recieving the error 2753 during install of server.

Bob Feller

Beth
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Re: Error code 2753 install v.6.0.1

Post by Beth » Wed Oct 10, 2012 10:09 am

What is the last screen you see before the error?

Can you post a screenshot of the point where you get the error?
Beth Kieler
SourceGear Technical Support

bfeller
Posts: 20
Joined: Fri May 18, 2012 9:07 am

Re: Error code 2753 install v.6.0.1

Post by bfeller » Wed Oct 10, 2012 10:19 am

Screenshot of error attached...
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Error.png
Error Snippet
Error.png (34.36 KiB) Viewed 8761 times

bfeller
Posts: 20
Joined: Fri May 18, 2012 9:07 am

Re: Error code 2753 install v.6.0.1

Post by bfeller » Sun Oct 14, 2012 12:17 pm

Any updates on this?

Beth
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Re: Error code 2753 install v.6.0.1

Post by Beth » Mon Oct 15, 2012 7:59 am

Are you on a Windows 2008 server or Windows 7 machine? If so, run a command-prompt as administrator, and then run the following command:

msiexec /i "C:/path to installer/full name of Vault installer .msi"
Beth Kieler
SourceGear Technical Support

bfeller
Posts: 20
Joined: Fri May 18, 2012 9:07 am

Re: Error code 2753 install v.6.0.1

Post by bfeller » Mon Oct 15, 2012 11:39 am

We are running on Windodws 2003 server. I tried running that command on this server, but still getting same error.

Beth
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Joined: Wed Jun 21, 2006 8:24 pm
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Re: Error code 2753 install v.6.0.1

Post by Beth » Mon Oct 15, 2012 4:12 pm

Can you send me your vault_install.log from %temp%? You can send it to support at sourcegear.com (attn: Beth).
Beth Kieler
SourceGear Technical Support

bfeller
Posts: 20
Joined: Fri May 18, 2012 9:07 am

Re: Error code 2753 install v.6.0.1

Post by bfeller » Thu Oct 18, 2012 11:02 am

I wil send that off to you. Thanks, Bob

bfeller
Posts: 20
Joined: Fri May 18, 2012 9:07 am

Re: Error code 2753 install v.6.0.1

Post by bfeller » Thu Oct 18, 2012 12:24 pm

Beth,

I got through the install. It turned out I needed to run the install with an account that had local admin rights to the machine. This was not the case in 6.0. Anyways, thanks for your help.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: Error code 2753 install v.6.0.1

Post by Beth » Thu Oct 18, 2012 2:26 pm

Thank you for the update.
Beth Kieler
SourceGear Technical Support

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