User cannot login as non-admin after upgrading to 6.0

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jparkins
Posts: 16
Joined: Wed Dec 05, 2007 9:40 am

User cannot login as non-admin after upgrading to 6.0

Post by jparkins » Mon Aug 27, 2012 12:52 pm

After upgrading to Vault 6 from 5.x on server and client, one user cannot login via the stand alone windows client. After entering their credentials and attempting to connect the error 'Only admin users can perform the requested operation' is displayed. If I put them in the global admin group, then they can connect. I tried removing them from the admin group and the error returned. As far as I know they were never set as an admin before. Any ideas?

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
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Re: User cannot login as non-admin after upgrading to 6.0

Post by Beth » Mon Aug 27, 2012 3:25 pm

Is the user logging into the Vault GUI client or the Vault Folder Export/Import tool?
Beth Kieler
SourceGear Technical Support

jparkins
Posts: 16
Joined: Wed Dec 05, 2007 9:40 am

Re: User cannot login as non-admin after upgrading to 6.0

Post by jparkins » Mon Aug 27, 2012 3:34 pm

The Vault GUI client

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: User cannot login as non-admin after upgrading to 6.0

Post by Beth » Mon Aug 27, 2012 5:20 pm

As far as I know, that particular error message does not exist in the Vault GUI client. You might want to take a look at which the user is starting up. The Vault Export/Import tool does install with a client, but can only be used by admin users.

If you give the user admin rights, what does their screen look like after looking in. Can you post a screenshot? (You can block out any project names you need to in the screenshot.)
Beth Kieler
SourceGear Technical Support

jparkins
Posts: 16
Joined: Wed Dec 05, 2007 9:40 am

Re: User cannot login as non-admin after upgrading to 6.0

Post by jparkins » Tue Aug 28, 2012 7:50 am

Correct, sorry, they were trying to start the wrong program.

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: User cannot login as non-admin after upgrading to 6.0

Post by Beth » Tue Aug 28, 2012 9:34 am

Thanks for the update.
Beth Kieler
SourceGear Technical Support

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