Vault 5.1.1: Import error TxID: 31546

[kha]

I am using the export/import tool (5.1.2) to export and import the repository A.
Export - no problem
Import - I got error as said in attachment. Tried folder by folder, got same/similiar errors.

Any idea? Let me know if you need me to send the VaultFolderExportImport.txt file over.

This is the one line in the log that I think worth to paste in here (but it doesn't tell me much):

An unexpected error was encountered during Import in ProcessResults_ProcessTransaction(): 31546

[Beth]

Can you look at your Vault Server Log for any errors around the same time?

[kha]

Hi Beth,

I looked into the Vault Server log, at the same time I got this error:
FailCheckInCommentRequired

However, I went ahead to uncheck the option "Require check in comments" on the repository I import to, and I still got the same error (even after restarting the import/export tool and the vault client on my machine).

[Beth]

After making the change to require check in comments, close the Export/Import tool and any Vault clients on your machine. Then open the IIS Manager on the Vault server and recycle the VaultAppPool.

Recycling the VaultAppPool can be done one of two ways.
1) Go to Start - Run and type iisreset. This will recycle all of IIS.
2) (IIS6) Open your IIS Manager, expand Application Pools, right-click VaultAppPool and select Recycle.
(IIS7) Open your IIS Manager, click on Application Pools, click VaultAppPool and then look to the far right pane to click the Recycle link.
All of these methods will cause users to be disconnected from Vault. It is best to not disconnect users during uploading and downloading files, so you may need to perform the recycle at a convenient time or forewarn your users.

[kha]

Thanks, Beth.
That fixed the problem

[Beth]

You're welcome.