Vault Pro Admin problems

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BigBrett
Posts: 218
Joined: Wed Feb 01, 2006 8:45 am

Vault Pro Admin problems

Post by BigBrett » Wed Nov 02, 2011 8:00 am

Using Vault Pro 5.1.2.19283: for each item under my repositories on the web Admin page other than on the repository name itself, Rebind Projects and Statistics I get the message "Object reference not set to an instance of an object.".

The relevant log portion is as follows:
----02/11/2011 3:53:35 PM dev2--KNOWBASE(10.10.15.42)--SSL Disabled Uncaught Exception: Exception of type 'System.Web.HttpUnhandledException' was thrown.
Inner Exception: Object reference not set to an instance of an object.
----02/11/2011 3:53:35 PM dev2--KNOWBASE(10.10.15.42)--SSL Disabled at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequestWithNoAssert(HttpContext context)
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at ASP.admin_groups_aspx.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Inner Exeption Stack Trace: at VaultWebLib.Helpers.RepName(Int32 repid)
at VaultService.Groups.Page_Load(Object sender, EventArgs e)
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
----02/11/2011 3:53:35 PM dev2--KNOWBASE(10.10.15.42)--SSL Disabled System.NullReferenceException: Object reference not set to an instance of an object.
at VaultWebLib.Helpers.RepName(Int32 repid)
at VaultService.Groups.Page_Load(Object sender, EventArgs e)
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) at VaultWebLib.Helpers.RepName(Int32 repid)
at VaultService.Groups.Page_Load(Object sender, EventArgs e)
at System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e)
at System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e)
at System.Web.UI.Control.OnLoad(EventArgs e)
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Vault Pro Admin problems

Post by Beth » Wed Nov 02, 2011 8:44 am

Which website did you install Vault to?

What is the OS you installed on?

If you look at the properties of the website you installed Vault to, what directory does the website point to?
Beth Kieler
SourceGear Technical Support

BigBrett
Posts: 218
Joined: Wed Feb 01, 2006 8:45 am

Re: Vault Pro Admin problems

Post by BigBrett » Wed Nov 02, 2011 10:36 pm

Vault Pro is installed on the default web site, the OS is Windows Server 2003 and the website is pointed at C:\inetpub\wwwroot\VaultPro, C:\inetpub\wwwroot\VaultService.

I ran iisreset and everything is functioning again. Should have tried that first :oops:

Cheers,
Brett

Beth
Posts: 8550
Joined: Wed Jun 21, 2006 8:24 pm
Location: SourceGear
Contact:

Re: Vault Pro Admin problems

Post by Beth » Thu Nov 03, 2011 7:46 am

Thanks for the update. I'm happy to hear you are working again.
Beth Kieler
SourceGear Technical Support

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