error after log in to SourceGear Pro Client

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icsdevelopmentch
Posts: 1
Joined: Tue Sep 06, 2011 3:37 am

error after log in to SourceGear Pro Client

Post by icsdevelopmentch » Tue Sep 06, 2011 3:54 am

Dear all
I just upgraded our SourceGear from version 5.0.0.18701 to version 5.1.1.19216. The webpage and the client did install without any error or message. But when I try to start the client an error message pops up:

Code: Select all

Client found response content typo of 'text/html', but expected  'text/xml'.
The request failed with the error message:
--
<?xml version="1.0" encoding="utf8"?><soap:Envelope
xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/"
xmlns:xsi:="http://www.w3.org/2001/XMLSchema-instance"
xmlns:xsd:="http://www.w3.org/2001/SMLSchema"><soap:Body><ListProjectsResponse
xmlns="http://www.sourcegear.com/schemas/dragnet"><ListProjectsResult>0</ListProjectResult>
<mProjects />< /ListProjectsResponse>< /soap:Body>< /soap:Envelope>
--.
When I click "ok" it loads the repository, but I can't appraise if everything works fine or not. When I click the "View Vault Pro Work Items" I receive the same error.

I turned on the debug mode, but the error is not visible there. I attached the file for you.

Thanks a lot in andvance for your help

Susanna
Attachments
sgvault.zip
log-file
(1.2 KiB) Downloaded 216 times

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: error after log in to SourceGear Pro Client

Post by lbauer » Tue Sep 06, 2011 10:40 am

It looks like there's a problem connecting to the work item tracking.

I'd suggest we schedule a remote assist session where I can take a closer look. Email support at sourcegear.com, Attn: Linda. Please include a link to this forum post.
Linda Bauer
SourceGear
Technical Support Manager

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