Internet Explorer broken by Vault Client 3.5.1 install

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GregGagne
Posts: 1
Joined: Wed Aug 10, 2011 9:16 am

Internet Explorer broken by Vault Client 3.5.1 install

Post by GregGagne » Wed Aug 10, 2011 9:28 am

I have Windows 7, 64 bit on my machine with Internet Explorer 8. When I installed the Vault Client 3.5.2 (5087) links in Internet Explorer 8 (32 bit), which open in a new tab or browser, cause the browser to clock and never return the page. If the stop and reload buttons are pressed, the page will appear. I have tried re-registering the IE dll's and running an IE 'Fix' program. Upgrading vault server is not an option at this time. Do you have any suggestions?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Internet Explorer broken by Vault Client 3.5.1 install

Post by lbauer » Wed Aug 10, 2011 9:38 am

Vault 3.5.2 is not supported on Window 7. Only Vault 5.x is fully supported on Windows 7.

http://www.sourcegear.com/vaultpro/docu ... chart.html

You might try some of the registry fixes in these forum posts -- they have fixed a number of issues:

http://support.sourcegear.com/viewtopic ... 34&p=51709
http://support.sourcegear.com/viewtopic ... 45&p=49627
Linda Bauer
SourceGear
Technical Support Manager

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