GUI Client doesnt update file status

bpd · Post by **bpd** » Thu Sep 02, 2004 4:33 am

We are finding quite frequently that when users check in files on their PC's that other users on other machines have to keep restarting their VaultGUI in order to see the updated file status.

Pressing F5, moving off and back onto the folder etc fails to update the GUI to show the new 'Checked In' status of the files, the only way to get them to show correctly is to restart the GUI.

Im running v2.05, Server is Win2003

dan · Post by **dan** » Thu Sep 02, 2004 8:00 am

Are both your client and your server running 2.0.5 (check Help->Technical Support)? There was a bug fixed in 2.0.4 related to checkout lists with long local paths.

bpd · Post by **bpd** » Fri Sep 03, 2004 2:52 am

Yes client and server both running 2.05

Its intermittent however, on the same folders and paths, working fine today for instance. Yesterday afternoon however even 'checking in' from inside my own GUI client didnt update the screen correctly and the files still showed as checked out until I restarted the GUI.

sterwill · Post by **sterwill** » Fri Sep 03, 2004 8:35 am

The 2.0.5 client has a client-side logging feature that can log the contents of all checkout lists (and checkout change lists) it receives from the server. Read this KB article for information on enabling logging. After setting "enableLogging" to "true", set "classesToLog" to "checkoutlist". Run the client until you can reproduce the problem, note the exact system time it happened, and send the log file to me (or attach it to a post here).