not able to log into admin site

[breedj]

Hi,

I got a new laptop today with windows 7 x64. I wanted to upgrade from source vault from my xp machine to the new wnidows 7. So I bought version 5.1.1. and installed it on my new machine. But after the installation of the vault server (x64), I get the login page with the returnurl to the licenses page. But if I login, the page does not redirect me to the licenses page. I get the login screen again. The username and password are correct, because if I enter a wrong one I get a message 'Login Failed'.
What's going wrong?
It's a fresh installation on a brand new machine (got it a few hours ago). I only installed windows updates IIS 7.5 and SQL Server 2008R2 dev.

Thanks,
Joost

[Beth]

Are cookies allowed in your browser?

Are there any errors in your Vault Server Log?

[breedj]

Cookes are enabled.
But the log shows:
# SourceGear Vault Server
----24-6-2011 19:53:28 sgvaultsystem--()--
System Started
Version 5.1.1.19216
Cache Level = 1
DataBase Buffer Size (KB) = 256
LogFile Path = C:\Windows\Temp\sgvault
Log Level = Quiet
Archive Log = Weekly
ReverseDNS Lookup = True
Maximum HTTP Request Length = 102400
Overwrite Log on Startup = False
Session Timeout = 10080
SGVault Working Directory = C:\Windows\Temp
SGVault Server URL =
Identity = IIS APPPOOL\VaultAppPool
----24-6-2011 19:54:30 admin--fe80::a45d:ce98:cd5:ede8%11(fe80::a45d:ce98:cd5:ede8%11)--SSL Disabled Login
----24-6-2011 19:54:39 admin--fe80::a45d:ce98:cd5:ede8%11(fe80::a45d:ce98:cd5:ede8%11)--SSL Disabled Login
----24-6-2011 19:54:57 admin--fe80::a45d:ce98:cd5:ede8%11(fe80::a45d:ce98:cd5:ede8%11)--SSL Disabled Login
----24-6-2011 19:55:15 admin--fe80::a45d:ce98:cd5:ede8%11(fe80::a45d:ce98:cd5:ede8%11)--SSL Disabled Login
----24-6-2011 19:56:06 admin--fe80::a45d:ce98:cd5:ede8%11(fe80::a45d:ce98:cd5:ede8%11)--SSL Disabled Login
----24-6-2011 19:56:20 admin--fe80::a45d:ce98:cd5:ede8%11(fe80::a45d:ce98:cd5:ede8%11)--SSL Disabled Rolling Back a transaction at VaultServiceSQL.VaultSqlConn.RollbackTransaction()
at VaultServiceAPILib.VaultServiceAPI.Login(VaultSqlConn conn, Boolean allowwebonly, String strLogin, String strDecryptedPassword, String strHostname, String strSessionID, String strDomain, String& strToken, VaultUser& vu, Int32& nValidUserAttempts)
at VaultServiceAPILib.VaultServiceAPISystem.DoLogin(Boolean allowwebonlyusers, Boolean bAdminLogin, HttpSessionState hss, String strHostname, String strLogin, String strPassword, String strRMKey, String& strAuthToken, String strDomain)
at VaultServiceAPILib.VaultServiceAPISystem.DoLogin(Boolean allowwebonlyusers, Boolean bAdminLogin, HttpSessionState hss, String strHostname, String strLogin, String strPassword, String strRMKey, String& strAuthToken)
at VaultService.VaultWeb.Login.DoLoginStuff(String strLogin, String strPassword, LoginToken lt)
at System.Web.UI.WebControls.Button.OnClick(EventArgs e)
at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument)
at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String eventArgument)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest()
at System.Web.UI.Page.ProcessRequest(HttpContext context)
at ASP.vaultweb_login_aspx.ProcessRequest(HttpContext context)
at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
at System.Web.HttpApplication.ApplicationStepManager.ResumeSteps(Exception error)
at System.Web.HttpApplication.System.Web.IHttpAsyncHandler.BeginProcessRequest(HttpContext context, AsyncCallback cb, Object extraData)
at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
at System.Web.HttpRuntime.ProcessRequestNoDemand(HttpWorkerRequest wr)
at System.Web.Hosting.ISAPIRuntime.ProcessRequest(IntPtr ecb, Int32 iWRType)

[Beth]

Is JavaScript enabled on your browser and the website added as a trusted website for the browser?

Try turning off any firewalls or anti-viruses you have installed on your machine and see if you can login then. If you can, then you can tweak those programs to allow Vault to operate normally.

Are there underscores in the machine name?

[breedj]

I had an underscore in the computer name. I changed the name. Now it seems to work.

Thanks.

[Beth]

Thank you for the update. Underscores and cookies don't seem to play well sometimes.