Problem with bulk updates from Open and My Open pages

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bnoblet
Posts: 2
Joined: Thu May 05, 2011 11:36 pm

Problem with bulk updates from Open and My Open pages

Post by bnoblet » Thu May 05, 2011 11:59 pm

Hi,

We are in final evaluation stage before purchasing our licences.

We have a problem with using the bulk update on the Open and My Open pages. I am able to reproduce the problem on your hosted demo server (http://fortressdemo.sourcegear.com) when logged in as guest1

The error occurs when selecting an issue and choosing any of the bulk update options. The update occurs, however the page does not refresh, and the "please wait" does not go away.

However it only seems to happen when you have multiple milestones displayed on the page.

The error is:

Code: Select all

Uncaught Sys.WebForms.PageRequestManagerParserErrorException: Sys.WebForms.PageRequestManagerParserErrorException: The message received from the server could not be parsed. Common causes for this error are when the response is modified by calls to Response.Write(), response filters, HttpModules, or server trace is enabled.

Details: Error parsing near '

<!DOCTYPE html P'.
Sys.WebForms.PageRequestManager._endPostBackScriptResource.axd:5
Sys.WebForms.PageRequestManager._parseDeltaScriptResource.axd:5
Sys.WebForms.PageRequestManager._onFormSubmitCompletedScriptResource.axd:5
(anonymous function)ScriptResource.axd:5
(anonymous function)ScriptResource.axd:5
Sys.Net.WebRequest.completedScriptResource.axd:5
_onReadyStateChangeScriptResource.axd:5
Here is a screenshot of just before the update click

And here is after

There are no error messages in the log.

Thanks
Ben
Last edited by bnoblet on Mon May 09, 2011 10:48 pm, edited 1 time in total.

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Problem with bulk updates from Open and My Open pages

Post by lbauer » Fri May 06, 2011 6:44 am

I was able to reproduce this, and have logged bug 15943.

These batch updates do work if you do a specific query rather than use the built-in query of "Open" or "My Open."

With a custom query, the query results are not divided by milestones and you can make the batch changes in the query results. You can save the query to reuse again.
Linda Bauer
SourceGear
Technical Support Manager

bnoblet
Posts: 2
Joined: Thu May 05, 2011 11:36 pm

Re: Problem with bulk updates from Open and My Open pages

Post by bnoblet » Mon May 09, 2011 10:47 pm

We had found the workarounds, but quite like the grouped views so am hoping for a fix at some stage.

Thanks
Ben

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Problem with bulk updates from Open and My Open pages

Post by lbauer » Tue May 10, 2011 2:20 pm

We appreciate your feedback.
Linda Bauer
SourceGear
Technical Support Manager

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