IE9 Problems with Vault Pro

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IanG
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IE9 Problems with Vault Pro

Post by IanG » Mon Apr 11, 2011 8:26 am

We are using VaultPro 5.1.1 and we have a couple of users who have installed IE9 and they are finding that Vault will appear to stop responding after a while and they need to close the window and re-login to Vault to get it working again. Does anyone have any thoughts about this, is it a VaultPro issue or a IE9 issue?
We don't have this issue when using IE8 or Firefox.
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Beth
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Joined: Wed Jun 21, 2006 8:24 pm
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Re: IE9 Problems with Vault Pro

Post by Beth » Mon Apr 11, 2011 9:00 am

Can you have a user check their Vault Client Side Log for any errors? That log would be found at %temp% (C:\Users\<username>\appdata\local\temp\<sometimes a folder with a number>) and is called VaultGUIclient.txt.

Are there any errors in your Event Viewer logs?
Beth Kieler
SourceGear Technical Support
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