change IP address - Unable to connect to the remote server

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ckoller
Posts: 2
Joined: Fri Aug 20, 2004 1:29 am

change IP address - Unable to connect to the remote server

Post by ckoller » Fri Aug 20, 2004 3:26 am

Hello,

I had to change the IP address from the server where VAULT was installed.
I started to modify the file web.config in the folder VaultService\VaultShadowFolder with the new Ip address (+ reboot the server)

Now, here is the message in the Client tool when I want to edit a file:
20/08/2004 10:10:43] Checking out file $/error.lst
[20/08/2004 10:10:43] Checked out file $/error.lst
[20/08/2004 10:13:04] Preparing data to begin transaction
[20/08/2004 10:13:04] Beginning transaction
[20/08/2004 10:13:04] Check in $/error.lst
[20/08/2004 10:13:04] Ending the transaction
[20/08/2004 10:13:06] Transaction completed successfully



But here's the log in the file : sgvault.log

----20/08/2004 10:13:53 AM --PC273(xxx.xxx.xxx.xxx)--SSL Disabled
Exception in plugin thread : The underlying connection was closed: Unable to connect to the remote server.


Since I changed the IP address, the file shadowfolder.log was not completed with the new transactions and my shadow folder is not up to date.

Any idea ?
Is there other config files to modify ?

Ch. Koller

jclausius
Posts: 3706
Joined: Tue Dec 16, 2003 1:17 pm
Location: SourceGear
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Post by jclausius » Fri Aug 20, 2004 7:53 am

Shadow Folders uses Vault's plugin server architecture. The architecture is designed so the Vault server makes a web request to the plugin server for every transaction.

For this to work, the Vault server examines the information found in the database in tblplugins.

Your fist step should be to examine this table. Pay close attention to the pluginurl column.

- Is the URL path correct?
- Using a browser can you browse to the service description page for the URL?
- Does that report any errors.
- Is the VaultShadowFolder virtual directory configured correctly in IIS?
Jeff Clausius
SourceGear

ckoller
Posts: 2
Joined: Fri Aug 20, 2004 1:29 am

[solved]change IP address - Unable to connect to the remote

Post by ckoller » Fri Aug 20, 2004 9:49 am

You were right, the URL path was incorrect in the table.

I do the change, and now everything is ok.

Thanks a lot.
Ch. Koller

jclausius
Posts: 3706
Joined: Tue Dec 16, 2003 1:17 pm
Location: SourceGear
Contact:

Post by jclausius » Fri Aug 20, 2004 10:21 am

Normally this is configured by configuring Shadow Folders in the Admin Tool.

Did you change the data in the database or use the Admin Tool?
Jeff Clausius
SourceGear

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