Concurrency Problem with SOSServer and ETrust Antivirus

Georg · Post by **Georg** » Sat Aug 07, 2004 5:42 am

It looks like there's a concurrency problem with SOSServer and Antivirus Software. I'm running ETrust 7.0 and SOS V4.0.2 and if i do a get latest version from my client on a different machine over my complete source tree. Sometimes my client hangs, sometimes i get weird messages in the client.

Here's a log from the servers log.txt

07.08.2004 13:02:24 - 6: Error removing user temp folder 'C:\Program Files\SourceOffSite Server\temp\georg632274805075711609'.
07.08.2004 13:02:24 - The process cannot access the file "operationsWizard.dsp.z" because it is being used by another process.
07.08.2004 13:09:19 - 8: Exception: The process cannot access the file "C:\Program Files\SourceOffSite Server\temp\georg632274807010723993\Property.idt.z" because it is being used by another process.

If i turn off ETrust it works without problems.

lbauer · Post by **lbauer** » Mon Aug 09, 2004 1:27 pm

SOS Server does a lot of writing to and deleting from the server's temp directory. If the anti-virus software is scanning that folder in real time, it could have a lock on the files and prevent SOS from working properly.

SOS and VSS do not operate well with anti-virus software, especially if it's doing real time scanning. Can you exclude the SOS temp directory and the VSS directory from scanning?

See this KB article for more info:
http://support.sourcegear.com/viewtopic.php?t=41

Georg · Post by **Georg** » Tue Aug 17, 2004 10:57 am

Thanks, i will exclude the temp dir from the Realtime scanner.