Can't see all of source code file
Moderator: SourceGear
Can't see all of source code file
I am using Fortress client. It can't display all of source code when I want to check some of them out. I tried to uninstall and reinstall the application, but nothing changes. I am sure the source code in the server.I also tried to get the lasest version from either client side or VS2008. Anyone has idea, please advise?
Re: Can't see all of source code file
We could use more information. Could you post a screen shot of what you are seeing?It can't display all of source code when I want to check some of them out.
Linda Bauer
SourceGear
Technical Support Manager
SourceGear
Technical Support Manager
Re: Can't see all of source code file
Sorry, please tell me how can I paste a screenshot over here? I
Re: Can't see all of source code file
Can someone tell me how I can add the screenshot to post more info with my issue?
Re: Can't see all of source code file
When you click "Post Reply," you should see a tab under the response area that says "Upload attachment."
Linda Bauer
SourceGear
Technical Support Manager
SourceGear
Technical Support Manager
Re: Can't see all of source code file
Hi lbauser,
Thank you for replying. It looks I don't have such option like "Upload attachment" as you said. Does it need more permission? If so, what can I do? Can I just send you via your email directly?
Thank you for replying. It looks I don't have such option like "Upload attachment" as you said. Does it need more permission? If so, what can I do? Can I just send you via your email directly?
Re: Can't see all of source code file
You can send the screenshots to support at sourcegear.com, Attn: Linda. Please include a link to this forum post.
Linda Bauer
SourceGear
Technical Support Manager
SourceGear
Technical Support Manager
Re: Can't see all of source code file
I already sent a mail with attachment of screenshot, please check out. Thanks
Re: Can't see all of source code file
The screenshot you sent shows two different clients. One shows several files in a folder and one shows only one file in the folder. This may be a client-side cache issue, since the cache is specific to the user and machine.
I'd suggest deleting the client-side cache, as it may be out of sync with the database. Close any open clients first.
http://support.sourcegear.com/viewtopic ... 13&t=11513
Let me know if this does not resolve the problem.
I'd suggest deleting the client-side cache, as it may be out of sync with the database. Close any open clients first.
http://support.sourcegear.com/viewtopic ... 13&t=11513
Let me know if this does not resolve the problem.
Linda Bauer
SourceGear
Technical Support Manager
SourceGear
Technical Support Manager
Re: Can't see all of source code file
Hi Linda,
Good news! For your solution(clean up the client-side cache) works for me! Thank you for your help!
Good news! For your solution(clean up the client-side cache) works for me! Thank you for your help!
Re: Can't see all of source code file
Thanks for the update. That's good news. : )
Linda Bauer
SourceGear
Technical Support Manager
SourceGear
Technical Support Manager