Clouds not working ?

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Moderator: SourceGear

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Clouds not working ?

Post by lbauer » Wed Apr 29, 2009 8:03 am

Are you using a non-English language OS, browser, etc? We're wondering if this may be an issue of certain fonts or font sizes being unavailable.
Linda Bauer
SourceGear
Technical Support Manager

Xavier
Posts: 230
Joined: Tue Mar 01, 2005 5:06 am

Re: Clouds not working ?

Post by Xavier » Thu Aug 13, 2009 3:56 pm

still not working with the latest release IE8/FireFox3.5.2....

I would appreciate to have a fix for that.

Thanks
Best regards

Xavier

Xavier
Posts: 230
Joined: Tue Mar 01, 2005 5:06 am

Re: Clouds not working ?

Post by Xavier » Thu Aug 13, 2009 4:00 pm

I use the french version of windows server 2008 and window vista and XP
Best regards

Xavier

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Clouds not working ?

Post by lbauer » Thu Aug 20, 2009 9:01 am

Sorry, we're not sure what the problem is, as we haven't been able to reproduce this. We'll see if we can reproduce this on a French OS.
Linda Bauer
SourceGear
Technical Support Manager

Xavier
Posts: 230
Joined: Tue Mar 01, 2005 5:06 am

Re: Clouds not working ?

Post by Xavier » Sat Sep 05, 2009 5:03 am

Could a sharedview help you ?
May be this I'm understanding or expecting something that it's not ?
Best regards

Xavier

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Clouds not working ?

Post by lbauer » Wed Sep 09, 2009 12:13 pm

Yes, we could do a remote assistance session. E-mail support at sourcegear.com, Attn: Linda. Please include a link to this forum post. We'll set up a time.
Linda Bauer
SourceGear
Technical Support Manager

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