Vault trial problems...

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dactyl
Posts: 8
Joined: Sun Feb 15, 2004 11:27 pm

Vault trial problems...

Post by dactyl » Sun Feb 15, 2004 11:28 pm

I'm trying out Vault to see how well it works for me, and when I try to add files to a folder, I get the following message:

---------------------------
SourceGear Vault
---------------------------
This request requires buffering of data for authentication or redirection to be successful.
---------------------------
OK
---------------------------


The client log says:
[2/15/2004 11:22:50 PM] Preparing data to begin transaction
[2/15/2004 11:22:50 PM] Beginning transaction
[2/15/2004 11:22:50 PM] Add $/ContactBasinConfigurator/Phase1/AppConfig.vb
[2/15/2004 11:22:50 PM] Upload for item $/ContactBasinConfigurator/Phase1/AppConfig.vb failed, retrying...
[2/15/2004 11:22:50 PM] Upload for item $/ContactBasinConfigurator/Phase1/AppConfig.vb failed, retrying...
[2/15/2004 11:22:50 PM] Upload for item $/ContactBasinConfigurator/Phase1/AppConfig.vb failed, retrying...
[2/15/2004 11:22:50 PM] Upload for item $/ContactBasinConfigurator/Phase1/AppConfig.vb failed too many times, aborting transaction
[2/15/2004 11:22:50 PM] Ending the transaction
[2/15/2004 11:22:51 PM] Transaction failed


But on the server, I enabled debug logging, and I get what appears to be success:
----2/15/2004 11:26:02 PM user--computer.domain(10.10.8.3)--SSL Disabled
BeginTx beginning transaction
----2/15/2004 11:26:02 PM user--computer.domain(10.10.8.3)--SSL Disabled
BeginTx returned: Success
----2/15/2004 11:26:02 PM user--computer.domain(10.10.8.3)--SSL Disabled
VaultServiceBase.VaultRequestAddFile returned: Success
----2/15/2004 11:26:02 PM user--computer.domain(10.10.8.3)--SSL Disabled
Ending transaction
----2/15/2004 11:26:02 PM user--computer.domain(10.10.8.3)--SSL Disabled
EndTxSuccess


Any ideas what could be causing this problem?
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jeremy_sg
Posts: 1821
Joined: Thu Dec 18, 2003 11:39 am
Location: Sourcegear
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Post by jeremy_sg » Mon Feb 16, 2004 8:20 am

Try looking at this KB article. There may be more going on, but this is a good place to start.

http://support.sourcegear.com/viewtopic.php?t=78
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dactyl
Posts: 8
Joined: Sun Feb 15, 2004 11:27 pm

Post by dactyl » Mon Feb 16, 2004 10:23 am

Thank you, but that didn't work. I tried that solution already after doing some searching, and I'm still getting the error.
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ericsink
Posts: 346
Joined: Mon Dec 15, 2003 1:52 pm
Location: SourceGear
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Post by ericsink » Mon Feb 16, 2004 10:51 am

dactyl wrote:Thank you, but that didn't work. I tried that solution already after doing some searching, and I'm still getting the error.
Is your VaultService directory configured for anonymous access in IIS?

It should be. Vault wants to handle authentication for itself.
Eric Sink
Software Craftsman
SourceGear
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dactyl
Posts: 8
Joined: Sun Feb 15, 2004 11:27 pm

Post by dactyl » Mon Feb 16, 2004 11:37 am

Thanks! That was the problem.
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Ceri

Same Problem

Post by Ceri » Wed Feb 18, 2004 3:32 am

Hi,

I have the same problem. I am not behind a proxy or firewall (Vault and clients on same switch) and neither does allowing read access for IIS Anon account to the VaultServer (also tried read/write)

Regards
Ceri
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jeremy_sg
Posts: 1821
Joined: Thu Dec 18, 2003 11:39 am
Location: Sourcegear
Contact:
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Post by jeremy_sg » Wed Feb 18, 2004 7:30 am

Out of curiosity, have you run IIS lockdown on your server? We suspect that it turns off features that Vault needs.
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