Clouds not working ?

[Xavier]

All the tags of the shouw cloud have the same size.
Is it because we do not have enough items ?
Shouldn't the size reflect the respective number of items ?
Is there some setup somewhere ?

[lbauer]

The font size of a tag will also indicate how many items that tag is associated with relative to the others, i.e. a larger font indicates an association with more items.

For instance, let's say you have the tags "crash" and "useful." If you have five items wtih "crash" and five items with "useful," they will appear the same size. If you have three items with "crash" and two with "useful," "Crash" will appear larger than "useful" because there are more.

Tag size shows relative numbers, not absolute.

[Xavier]

Then it doesn't seem to work:
There are much more bugs(10+) than evolution (only one in this case, not shown)

[lbauer]

Our developers are looking into how this might happen.

Does it happen for all clouds or just the Type?

[Xavier]

It seems to happen all the time for all the tags (on firefox 3)

[drmccue]

With regard to clouds, we'd like you to try two things, in an attempt to isolate the issue you are seeing with tag sizes:

1 - You indicated that you are using Firefox 3. Is it possible for you to test the behavior with another browser?

2 - You are observing this behavior in the web client. Is it possible for you to try the same query in the Fortress GUI client and report the results back to us?

Thank you,

Dan McCue
Software Developer
SourceGear

[Xavier]

1. Same result with IE7

2. Where can I see clouds in the Fortress GUI client ?!

[lbauer]

You can see clouds in the GUI client following these steps:

In the Fortress GUI Client, select View->Browse Fortress Items.

Select a Project, expand it and right click on Queries and choose Add. In the New Query dialog, expand the + for Tags, then click the Tags . . . button. This should give you weighted tags.

[Xavier]

Hello

it works (or rather fails) the same. All names have the same size.

[lbauer]

Could you contact me offline about this issue? Email sourcegear.com, Attn: Linda. Include a link to this forum post, please.

[Xavier]

It's still not working. Have you made any improvement ?

[lbauer]

We haven't been able to reproduce this, so there's been no change. Let's do some more troubleshooting.

In the cloud, if you use your mouse to hover over the tag name, it should show the number of items with that tag.

Run a query where you know there different tags/tag numbers, and see if the mouseover reports the correct amount.

[Xavier]

The number of items where 1, 3, 1, 1
and they were all the same size

may be it works with much more items ?

[lbauer]

It's detecting the correct number of items, but for some reason not adjusting the size of the font. Does this happen to all users on any machine?

What browser and version are you using? What operating system?

[Xavier]

same issue with IE7 on Vista with another user
it's an https connection on a windows server 2008