Cannot start SourceOffSite 4 service

[muushu]

Windows 2000 Server, .NET 2.0, VSS 6.0d installed.
I have downloaded the demo (4.2) and installed without issue. SOS4 service is using the default (local system) account for login. When I try to start the service, I get:

'Could not start the SourceOffSite 4 Server service on Local Computer. The service did not return an error. This could be an internal Windows error or an internal service error.'

The event log shows:

Service cannot be started. System.Exception: Error starting the 'SOS 4' server. Please check the server log for more details.
at ClassicService.ClassicService.OnStart(String[] args)
at System.ServiceProcess.ServiceBase.ServiceQueuedMainCallback(Object state)

Any help?

[lbauer]

What does the SOS server log say? It's log.txt in the SOS Server directory on the server machine.

[muushu]

Silly me. I did not realize I had to configure a VSS database location before starting the service. It starts now.
However, on a client, when starting SOS client I now get this in log.txt - and note: VSS admin and client is installed on this server:

1/8/2009 12:22:59 PM - General logging level is Error. Method logging is Disabled.

1/8/2009 12:22:59 PM - Number of licenses configured: 10
1/8/2009 12:22:59 PM - SourceSafe Initialization file(s) located at:
1/8/2009 12:22:59 PM - E:\TM\srcsafe.ini

1/8/2009 12:22:59 PM - Waiting for a connection....secure = True
1/8/2009 12:22:59 PM - longbow is attempting to listen for connections on secure port 8081
1/8/2009 12:22:59 PM - Waiting for a connection....secure = False
1/8/2009 12:22:59 PM - longbow is attempting to listen for connections on unsecure port 8080

1/8/2009 12:23:27 PM - Connection accepted from 10.0.2.51:1411 on local address 10.0.0.119:8080, session id is 1.
1/8/2009 12:23:31 PM - 1: Unable to get hostname from address: 10.0.2.51
1/8/2009 12:23:38 PM - 1: Exception during Login: Retrieving the COM class factory for component with CLSID {783CD4E4-9D54-11CF-B8EE-00608CC9A71F} failed due to the following error: 8007007e.

[lbauer]

Is there a VSS Client on the SOS Server machine? The SOS Server needs the VSS automation component (ssapi.dll) to communicate with the database. This seems to be missing or not registered.

If there is a client installed, then register the ssapi.dll:

http://support.sourcegear.com/viewtopic.php?t=255