Uninstall Vault Client 4.14

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Rforster
Posts: 1
Joined: Mon Jan 05, 2009 1:02 pm

Uninstall Vault Client 4.14

Post by Rforster » Mon Jan 05, 2009 1:08 pm

One of our users installed Vault Client 4.14 and found out she needed an earlier version. She uninstalled it through Add/Remove programs but now when she tries to install an earlier version it gives a message that another version is already installed and it cannot continue. Is there someplace in the registry or on the hard drive that I need to delete an entry that was not removed automatically?

lbauer
Posts: 9736
Joined: Tue Dec 16, 2003 1:25 pm
Location: SourceGear

Re: Uninstall Vault Client 4.14

Post by lbauer » Tue Jan 06, 2009 7:42 am

Use the cleanup tool from Microsoft to remove the client, then try to reinstall.

http://download.microsoft.com/download/ ... sicuu2.exe
Linda Bauer
SourceGear
Technical Support Manager

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